Prompt and competent service

Our main objective is satisfied customers

Good service is important. It guarantees reliable system operation and creates investment security. Our BrauKon service experts are available for you worldwide, even after the completion of your project.

Simply call us under +49 8624 40 73-111 or write us an e-mail: freivpr@oenhxba.qr

Our offered services

  • System analysis and maintenance
  • Spare-parts and maintenance management
  • Remote maintenance and telephone support
  • Emergency hotline (24 hours a day, 7 days a week)
  • Technological advice and optimization
  • Individual training courses

Our customers have to say the following about BrauKon service

The team at Braukon, they are awesome. So satisfied with whole after sales services, congratulations.

We were happy with the quality, and wanted to continue the relationship with Braukon.
Braukon as been a great support system and has helped us see this project come to life. They're actually here with us now as we're inching closer to opening.

These guys can fix anything.

Very supportive & friendly (for Germans!). Just kidding I love Germans.

Bei unserem Neubau hat von der Planung über die Montage und Inbetriebnahme bis hin zur laufenden Produktion alles sehr gut funktioniert. Auch im Nachgang ist immer ein Braukon-Mitarbeiter zur Stelle, wenn ich eine Frage habe oder ich noch etwas in die Steuerung integrieren möchte.

Ich möchte ein Lob für euer Team aussprechen. Die Reaktionszeiten, Professionalität und Hilfebereitschaft ist im Office genauso spitze wie im Service. Christian Scheltner hat alles zur vollsten Zufriedenheit bei uns erledigt. Er hat keine Arbeit gescheut und sichtlich Freude und Eifer bei seiner Arbeit gezeigt.

BrauKon’s engineers, expert project management, installation crew and commissioning brew masters and technicians ensured the project was run smoothly, with clear communication.

Service Packages

Our services grouped together

All services are grouped together in the following service packages and are individually customized to meet your needs:

Care on Demand

Complete maintenance of your plant by BrauKon experts. On request.

Care Basic

Individual maintenance schedule and spare part list.
Perform maintenance yourself.

Care Pro

Regular maintenance by BrauKon experts.
Warranty extension on new plants.

Care Performance

Accurate analysis, consultation and optimization of
the entire brewing process.

Care Training

Individual hands-on training by BrauKon experts.
Inhouse and external possible.

ServicesCare on DemandCare BasicCare ProCare Performance
Investment research
Basic spare part package
Individual maintenance plan
Premium Service
Emergency hotline (24 hours / 7 days)
Regular maintenance
Spare part provision
Warranty extension
Technological optimization
Optimization of the control system

Service packages offer specific services at lower prices.

For further information simply call us under +49 8624 40 73-111 or write us an e-mail: freivpr@oenhxba.qr